Operate track
Keep your Saudi entity active, compliant, and ready to operate.
Catalyft supports the recurring work that keeps a Saudi entity usable after setup, including renewals, certificates, Qiwa, GOSI, Mudad, HR and payroll coordination, government portals, and customer or vendor onboarding requests.
After setup
After setup, the work continues
A Saudi entity is not finished once the Commercial Registration is issued. Renewals, portals, employee records, payroll, certificates, and customer onboarding requests still need active follow-up. Operate is for companies that want this work managed through a clear monthly process.
Monthly cycle
The monthly operating cycle
Each month, we keep the key workstreams visible, update what is due, handle agreed submissions, and flag what needs client approval or action.
01
Review what is due
We check upcoming renewals, payroll dates, portal tasks, employee changes, certificates, and customer requests.
02
Prepare and submit
We prepare the required forms, documents, portal updates, and submission packs within the agreed retainer scope.
03
Coordinate approvals
We tell your team what needs approval, signature, payment, employee input, bank action, or management decision.
04
Track blockers and follow up
We track pending items across portals, authorities, banks, vendors, customers, and internal stakeholders.
05
Report status and next actions
You receive a simple status view showing what is done, what is pending, what is blocked, and what is coming next.
What we manage
What Catalyft manages
Company compliance
- License and registration renewals
- Company certificates and proof-of-compliance documents
- National address and portal record updates
- Government requests and follow-ups
People and payroll coordination
- Qiwa, GOSI, Mudad, and HR record coordination
- Employment contract updates
- Work permit and iqama support
- Monthly payroll coordination and WPS follow-through
Portals and operating access
- Government portal administration
- User access and credential handover
- Status tracking across active requests
- Renewal and submission calendars
Customer and vendor requirements
- Customer onboarding document packs
- Supplier and marketplace registrations
- Letters, attestations, and required certificates
- Submission follow-up until accepted or next action is clear
Responsibilities
What we need from your team
Operate works best when responsibilities are clear. Catalyft manages the agreed operational work, but some items still require client input, approvals, payments, signatures, or employee information.
- Authorized portal access or approved sub-user access
- Employee details and updates when HR records change
- Payroll inputs, salary changes, and payment confirmation
- Management approvals for submissions, renewals, or documents
- Signatures, stamps, or board approvals where required
- Customer or vendor requirements when onboarding packs are requested
Problems prevented
Common problems we help prevent
Most operating issues start small: a missed renewal, outdated portal record, unclear owner, pending employee update, or customer document request with no one assigned.
- A certificate expires before a customer or bank asks for it
- Payroll is delayed because employee records, WPS, or bank steps are not aligned
- Qiwa, GOSI, or Mudad records do not match
- A portal request is submitted late because no one owns it
- A customer onboarding pack is missing Arabic documents, certificates, or authorization letters
- Access sits with one person and is not handed over properly
- Leadership has no clear view of what is done, pending, or blocked
Retainer levels
Choose the level of operating support you need
Operate can be scoped as a light, standard, or full monthly retainer depending on how much recurring Saudi work your team wants Catalyft to manage.
| Level | Best for | Includes |
|---|---|---|
| Light support | Companies with low activity that need renewals, reminders, certificates, and occasional portal support. |
|
| Standard support | Active companies with employees, payroll, portals, and recurring government requirements. |
|
| Full support | Companies that need Catalyft to act as their ongoing Saudi operations partner. |
|
FAQ
Operate FAQ
- No. We can support companies Catalyft helped set up and companies that already have a Saudi entity. We start by reviewing your current records, portal access, active requirements, and recurring obligations.
- It depends on the agreed scope. A retainer can include renewal tracking, certificate requests, portal administration, HR and payroll coordination, Qiwa, GOSI, Mudad follow-up, customer onboarding documents, and regular status updates.
- Yes, within the agreed scope and access model. We coordinate records, submissions, follow-ups, and status tracking across the relevant portals, subject to portal rules and authority processing.
- We provide payroll coordination unless a direct payroll processing scope is agreed separately. That means we help align employee records, payroll inputs, WPS requirements, approvals, and follow-through with the relevant parties.
- We prepare, submit, track, and follow up within the agreed scope. Some outcomes still depend on authority, bank, customer, or portal processing, and on receiving required approvals or documents from your team.
- We usually need authorized portal access or approved sub-user access, plus the right internal contacts for approvals, signatures, payroll inputs, employee updates, and payment confirmations.
- Yes. One-off tasks can be added when they fit the scope, such as a certificate request, customer onboarding pack, portal cleanup, vendor registration, or specific government submission.
- We review your current activity, employee count, portal workload, renewals, customer requirements, and internal capacity. From there, we recommend the retainer level that matches the amount of recurring work you want Catalyft to manage.
Get in touch
Need help keeping your Saudi entity operating properly?
Book an operations support call and we’ll review your current setup, recurring requirements, active blockers, and the right support level.